Privacy Policy

Last Updated: 27th July 2025

Introduction

Trilogic Solutions Enterprise (“we”, “us”, “our”) is committed to safeguarding your personal data in accordance with the Malaysian Personal Data Protection Act 2010 (PDPA) and, where applicable, the General Data Protection Regulation (GDPR).

This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you interact with our services or visit our website.

1. Collection of Personal Information

We may collect the following data:

• Name, email address, phone number, address

• Company name, job title, industry

• Registration and payment details

• Technical data (e.g. IP address, browser type, usage activity)

• Any other information you provide voluntarily

2. Use of Personal Information

We collect personal information for the following purposes:

• Register and manage training program participation

• Communicate with you regarding your registration

• Provide access to training materials and updates

• Improve our training services and website

• Comply with legal or regulatory obligations

3. Disclosure of Personal Information

Processing is based on:

• Your consent (e.g. registration forms)

• Contractual necessity (e.g. service delivery)

• Legal obligation (e.g. tax compliance)

• Legitimate interest (e.g. analytics and service improvement)

4. Cookies and Analytics

We may use cookies or analytics tools to enhance website performance. You will be notified upon visiting our site and can control preferences through your browser. A separate Cookie Policy may apply.

5. Sharing and Transfers of Data

We may share your data with:

• Service providers assisting in training delivery and IT support

• Regulatory or government authorities when legally required

If data is transferred outside Malaysia or the EU, we will ensure appropriate safeguards are in place (e.g. standard contractual clauses).

6. Your Rights

You have the right to:

• Access and correct your personal data

• Request deletion or restriction of processing

• Object to processing or withdraw consent

• Receive a copy of your data (data portability)

• Lodge a complaint with a data protection authority

To exercise your rights, please contact us at cs@trilogicsolutions.net.

7. Data Retention

We retain your data only for as long as necessary for the purposes stated or as required by law (e.g. accounting, tax).

8. Security

We implement appropriate technical and organizational measures such as encryption, access controls, and secure storage to protect your personal data. However, no system is completely immune to risks.

9. Policy Updates

We may revise this Privacy Policy from time to time. The updated version will be posted on our website with a revised effective date. You are encouraged to review it periodically.

10. Contact Information

If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at cs@trilogicsolutions.net.

Consent

By registering for our training programs, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.